Clear answers about confidentiality, online therapy, payments, and how consultation requests work at our practice.
Confidentiality is a core part of our practice. Information shared in sessions is handled according to professional ethical standards. Limits to confidentiality apply only in situations where there is a legal or ethical duty to protect safety.
After your consultation request is reviewed, we arrange a suitable online therapy session format. You will receive clear guidance on how to join securely and what to expect before your first meeting.
Payment details are shared after your consultation request has been reviewed and an appointment pathway is confirmed. Clients who pay for a complete treatment plan in advance receive a 10% discount on total therapy session fees.
Yes. Once an appointment has been confirmed, we ask that any rescheduling requests be shared with as much notice as possible so we can support continuity of care.
We carefully review the information you provide and aim to contact you as soon as possible. Submitting a request does not automatically confirm an appointment.
Share your needs through a consultation request. We review every submission carefully before confirming next steps for therapy or counseling.